Hosting Impact takes your Hosting
Account Seriously. Please read the following to learn more about
our Terms and Conditions.
Hosting Impact's Terms and Conditions:
Hosting Impact agrees to provide and Client agrees to receive,
reasonable access to Web Hosting and related Services provided
by Hosting Impact, according to the following Terms and Conditions:
1.0. General
1.0a. The Client is at all times totally responsible for ensuring
that all files, folders, images, text, databases and database
files and or graphics on their website are correctly backup and
secured by the client themselves. Hosting Impact can not and will
not be held responsible for the loss or disruption of abovementioned
data if it has not been correctly backed up and secured correctly
by the client.
1.1 The Client is the person or entity who is applying to receive,
or who is receiving, Web Hosting Services from HostingImpact.com.
1.2 The Web Hosting Service is provided on an "AS IS, AS
AVAILABLE" basis. HostingImpact.com gives no warranty or
guarantee, express or implied, for the Web Hosting Services provided.
This 'no warranty' clause expressly includes any reimbursement
for losses of income due to disruption of services by HostingImpact.com
or its providers beyond the fees paid by the client to HostingImpact.com
for services.
1.3 Client will use the Web Hosting Services in a manner consistent
with any and all applicable laws of the State of New South Wales
and the Australian Federal Government.
1.4 Use of any information obtained by way of HostingImpact.com
is at the Client's own risk, and HostingImpact.com holds no liability
for such use.
1.5 HostingImpact.com is not responsible for any damages arising
from the Client's use of HostingImpact.com Hosting Services or
by the Client's inability to use the Web Hosting services provided
by Hosting Impact for any reason.
1.6 While we do attempt to filter incoming email viruses, it is
inevitable that some will be delivered. Our virus filtering is
not a substitute for correctly and properly maintaining and securing
your own computer against outside attacks. Hosting Impact assumes
no responsibility and will not be held responsible for any computer
virus you may receive, or subsequently become infected with, via
your email account.
1.7 While HostingImpact.com shall make every reasonable effort
to protect data stored on Client's Server(s), HostingImpact.com
is not responsible for Client's data, files, or directories residing
on HostingImpact.com's equipment. The client is solely responsible
for maintaining data, file, and directory structure backups.
1.8 The customer is required to provide HostingImpact.com with
correct and up to date contact details for billing and technical
notification purposes. HostingImpact.com takes no responsibility
for disruption to services due to inability to contact the customer.
1.9 Hosting Impact may provide, from time to time, third party
web mail programmes for your occasional use, when away from your
normal computer station and as such, Hosting Impact can not guarantee
that these programmes will be suitable or will be available at
all times. Your use of these programmes is purely at your own
discretion and or risk and by using these third party programmes,
you agree not to hold Hosting Impact nor it's employees liable
in the event that they cease to work and or operate. Hosting Impact
suggests that you download all relevant emails into a suitable
Mail Programme on your computer. Futhermore you acknowledge and
agree that you are totally responsible for backing up and saving
your email data at all times.
1.10 The Client further agrees that Hosting Impact is not and
will not be held responsible for loss of data, all or partial,
income, credibility should the website cease to operate or perform
in any such manner. Additionally, Hosting Impact can not guarantee
that any loss of data, text, images, graphics and or database/s
from the clients website is able to be retrieved, once the transfer
of ownership is passed to the client. The Client is totally responsible
for backing up, managing and securing any and all files within
their website. The Client Furthermore agrees that the Client is
totally responsible for rectifying, reinstalling, repairing, fixing
and or mending any part or part thereof of any file, folder and
or database or databases that has been compromised, damaged, deleted
and or overridden. In the event that Hosting Impact is asked,
by the Client to investigate initially and to repair if possible
the cause of the disruption to the clients website our normal
hourly commercial charges will apply and the Client agrees to
pay the abovementioned charges within seven 7 days of receiving
the said invoice. The Client agrees that Hosting Impact may not
be able to retrieve and reinstall the abovementioned data, information,
graphics and or images for any reasons whatsoever.
1.11Depending upon the Hosting Plan the client has paid for will
determine the data limit amount. Should a client exceed the maximum
amount of data that can be downloaded from your site each month,
the client agrees to pay a per -MB fee for the excess bandwidth
used, over and above what they have paid for and are entitled
to. The current rate for excess data transfer is $0.08 per MB
transferred from your website, once the client has exceeded their
monthly data download limit. Should the client continually have
excess data usage, the client may elect to upgrade their hosting
account to negate the excess data rate. Should a client not pay
their excess data rate, the client agrees that Hosting Impact
can and will suspend their account until such time that the arrears
and or excees rate have been paid.
The client agrees that Hosting Impact can suspend at any time,
any client that exceeds their allocated monthly bandwidth.
2.0 Payment
2.1 The client agrees to a once off set up fee and ongoing service
fees for provision of Web Hosting Services. In addition, setup
fees may be charged for additional services as per prices indicated
at www.hostingimpact.com.
2.2 Payment can be made by cheque, money order, direct deposit
or credit card and in accordance with the payment terms indicated
on the HostingImpact.com invoice, which will be forwarded to the
client by postal mail or electronic mail.
2.3 Monthly accounts can only be paid monthly in advance. Quarterly
and yearly accounts can be paid by Cheque, Money Order, Credit
Card or Direct Deposit.
2.4 Where customers elect to pay their account on a monthly
basis, the first payment from the customer will include a setup
fee of $99.00 for Administration, which is non-refundable.
2.5 For clients that have paid their hosting account yearly:
2.5.1 Client will receive an invoice by electronic mail no
less than two (2) weeks prior to the due date of the invoice
for the following 12 Months of hosting.
2.5.2 Where an invoice becomes more than 7 days overdue, the
client's service will be automatically deactivated pending
payment. A re-activation fee of $99.00 GST Inclusive will
be applied to the client's account in addition to any outstanding
amounts. Reactivation of service will only occur where the
full amount, including reactivation fee(s), is paid.
2.6 HostingImpact.com reserves the right, in its sole discretion,
to deactivate the client's Web Hosting Account(s) upon an indication
of credit problems including, but not limited to, delinquent payments.
2.7 For clients that have chosen to pay by credit card, our services
will not be established or implemented until such time as the
total funds have been cleared. This applies to the registration
of Domain Names, Website Design and Hosting services offered by
Hosting Impact.
3.0 Domain Names
3.1 HostingImpact.com provides no warranty or guarantee that
the domain name applied for will be available for registration
by you, the client.
3.2 Registration and ongoing use of a domain name are bound by
the relevant naming authority's policies and procedures.
3.3 You, the client, agree to irrevocably waive any claims against
HostingImpact.com, Hosting Impact, their staff and any third party
person, business or company that we may use from time to time
that may arise resulting from the decision of a naming authority
to refuse to register a domain name to You.
3.4 In the circumstances that HostingImpact.com did not register
or renew your domain name, you accept that it is your responsibility
to ensure that your Domain Name Licence is renewed furthermore,
HostingImpact.com will accept no responsibility or liability for
the renewal of your domain name.
3.5 Payment for registration or renewal of a domain name must
be made prior to any action being taken by HostingImpact.com to
submit the registration or renewal application to the appropriate
registrar.
3.6 Should HostingImpact.com undertake the renewal of a domain
name on your behalf where the original registrar for the domain
is different to HostingImpact.com's registrar of choice, the successful
renewal of the domain by HostingImpact.com will be dependant on
your agreement to transfer the domain to our registrar of choice.
3.7 Domain registration applications will only be processed upon
payment for this service and HostingImpact.com accepts no responsibility
for delays in domain registration where the delay results from
a third party.
3.8 Domain renewal requests will only be processed upon payment
for this service and HostingImpact.com accepts no responsibility
for delays in domain renewal where the delay results from a third
party.
3.9 Domain registration applications and renewal requests will
be processed within 1 -2 business days of receipt of payment and
other required information from you, the client.
3.11 Requests to transfer ownership of a domain name to a different
entity will be accepted by HostingImpact.com however, HostingImpact.com
is bound by the relevant policies of the appropriate naming authority.
Our standard administration Fee of $99.00 GST Inclusive applies.
Domain Name fees may also apply.
3.12 Official Policy Documentation for the ".au" domain
name space can be located at www.auda.org.au
3.13 HostingImpact.com's Registrar of Choice for ".au"
domain name registrations and renewals is reviewed constantly.
All ".au" domain registrations and renewals are bound
by the Registrars policies in addition to any conditions stated
in these Terms & Conditions and policies published by auDA
3.14 HostingImpact.com's Registrar of Choice for all TLD (.com,
.net, .org, .biz, .info) domain registrations and renewals is
reviewed constantly. All TLD domain registrations and renewals
are bound by the Registrars policies in addition to any conditions
stated in these Terms & Conditions and any policies published
by the relevant naming authority.
3.15 In the event that the Client has an existing Domain Name
and requests that HostingImpact.com provide the hosting for that
Domain Name, the Client is solely responsible for the renewal
of that Domain Name and HostingImpact.com accepts no responsibility
with the registration, renewal or any other aspect of that Domain
Name.
3.16 HostingImpact.com's offer of a Free Domain Name with every
Hosting Package ordered and paid for, only applies where, HostingImpact.com
has actually ordered the Domain Name with our selected Registrar.
3.17 Once a Domain Name order and payment has been received by
HostingImpact.com, we will order the Client's chosen Domain Name
in a timely manner. All Domains ordered and paid for are non-refundable.
4.0 Changes and/or Alterations
4.1 HostingImpact.com reserves the right to modify these Terms
and Conditions in any way and at any time and as required. Notice
of such changes will be delivered to users via postings on HostingImpact.com's
Web Site only. Continued usage of Web Hosting Services provided
by Hosting Impact indicates the client's acceptance of the Terms
and Conditions in their amended form.
5.0 Trademarks and Copyrights
5.1 The client warrants that it has the right to use the applicable
trademarks of Client, and grants to HostingImpact.com the rights
to use such trademarks, if any, in connection with HostingImpact.com's
promotion of, referencing of, cataloging of, or indexing of it's
Web Hosting clients.
5.2 The client hereby agrees that any material submitted for publication
and inclusion for client's website to HostingImpact.com will not
violate or infringe any copyright, trademark, patent, statutory,
common law or proprietary rights of others, or contain anything
libelous or harmful.
6.0 Hardware, Equipment,
and Software
6.1 The client is responsible for and must provide all telephone,
computer, hardware and software equipment and services necessary
to access the Web Hosting Services. HostingImpact.com makes no
representations, warranties, or assurances that the client's equipment
will be compatible with HostingImpact.com's services.
7.0 Internet Etiquette
7.1 Users of Internet and electronic forums should be considerate
of the expectation and sensitivities of others on the network
when posting material for electronic distribution. The network
resources may not be used to impersonate another person or misrepresent
authorisation to act on behalf of others or HostingImpact.com.
All messages transmitted via HostingImpact.com's service should
correctly identify the sender furthermore; users may not alter
the attribution of origin in electronic mail messages or postings.
Users must not attempt to undermine the security or integrity
of computing systems or networks and must not attempt to gain
unauthorised access to said systems, networks or services.
7.2 Due to the public nature of the Internet, all information
should be considered publicly accessible, and important or private
information should be treated carefully. HostingImpact.com is
not liable for protection or privacy of electronic mail or other
information transferred throughout the Internet or any other network
HostingImpact.com or its customers may utilise.
7.3 Use of distribution lists via unsolicited electronic mail
or other electronic mailings is strictly prohibited. HostingImpact.com
reserves the right to deactivate the Client's Web Hosting account(s)
upon an indication of such activity. Client hereby agrees to indemnify
and hold harmless HostingImpact.com from any claim resulting from
the client's or another party's use of electronic mail service(s)
on the client's Web Hosting account(s).
7.4 Obscene Speech or Materials -- Using HostingImpact.com's network
to advertise, transmit, store, post, display, or otherwise make
available child pornography or obscene speech or material is strictly
prohibited. Any reported breech will be investigated immediately.
Appropriate Federal Law Agencies will be notified in the event
of a breech.
7.5 Defamatory or Abusive Language -- Using the HostingImpact.com
network as a means to transmit or post defamatory, harassing,
abusive, or threatening language is strictly prohibited.
7.6 Other Illegal Activities -- Engaging in activities that are
determined to be illegal, including advertising, transmitting,
or otherwise making available ponzi schemes, pyramid schemes,
fraudulently charging credit cards, and pirating software is strictly
prohibited.
7.7 Other Activities -- Engaging in activities, whether lawful
or unlawful, that HostingImpact.com determines to be harmful to
its subscribers, operations, reputation, goodwill, or customer
relations is strictly prohibited.
HostingImpact.com reserves the right, in its sole discretion,
to suspend the client's services provided by HostingImpact.com
- including but not limited to web hosting services, email accounts
or others - without notice upon reasonable proof of breach and
or general belief that the actions of the Client and or their
website are against the clauses outlined in Section 7.0 of this
agreement, or indeed the entire agreement..
8.0 Shared Server Resource Abuse
8.1 HostingImpact.com allows CGI, PHP, Perl and many other normal
processes used for hosting to be used on our Shared Servers. These
processes can be resource intensive however, and because a Shared
Server must be shared with other users, we must limit how much
of the CPU, memory, disk I/O, disk space and database use can
be used by any one account on a shared server. Therefore any program
(application, script, etc.) or usage that consumes too many resources
that impacts other customers in either performance or reliability
is considered resource abuse.
Shared servers are 'shared' and we all need to play fair. In
the event a user requires more resources than is acceptable on
a shared server environment, a dedicated solution, such as our
VPS, dedicated or colocation services are recommended.
What does HostingImpact.com consider "System
Resource ABUSE"?
Any site whose traffic, programs and/or processes are using excessive
amounts of system resources. Excessive amounts is defined as any
amount that results in substantial degradation of server performance.
HostingImpact.com is the sole determinant of what constitutes
degraded server performance.
Examples include, but are not limited to:
Flat File Database Driven Forums
Due to their use of flat files instead of databases, HostingImpact.com
does not allow the use of UBB or YABB bulletin boards. Use of
these boards for large or very active forums, results in system
performance degradation, and cannot be allowed in our shared server
environment. HostingImpact.com suggests using VBulletin or phpBB
as a more efficient, database-driven alternative to these bulletin
boards. Busy sites with large forums and data bases are not suited
to a shared server environment.
Background Running Processes
Background Daemons in general are prohibited on HostingImpact.com
servers, including, but not limited to, IRC bots, eggdrop, BitchX,
XiRCON, warez sites and any other program that interferes with
normal server operation.
Persistent mySQL Connections:
Due to the fact that persistent mySQL connections have the ability
to use considerable server resources, this configuration is not
allowed on our shared servers. It is understood that in some situations,
persistent connections may actually reduce resource usage on a
server. However, we have found that connections are commonly not
released properly and are, therefore, more detrimental to a shared
hosting environment than they are helpful.
Cron Jobs
We allow customers to set up cron jobs to perform routine functions
automatically. Due to the impact on the server, running some automated
processes can take up considerable server resources and in those
cases, our technicians may disable the cron job.
Mailing Lists
We have a strict policy regarding use/spam on our network, but
we do allow use of mailing lists within the constraints of Australia's
Policy, Law and Regulations on Spam. However, sending thousands
of e-mails off of a given server can impact the performance of
the server. Therefore we limit the amount of e-mail allowed on
our Shared Servers to no more than 200 e-mails per hour. Spam
in any way shape or form is not acceptable and identified users
will be automatically suspended for an undertermined period of
time.
Exploitable Scripts
Unfortunately, many commonly used scripts can be exploited to
allow unauthorized users into our systems. Consequently we may
on occasion need to ban and consequently disable these scripts.
Other
Other resource intensive scripts (depending on traffic) include
but not limited to: - adcycle
Other applications that are prohibited on our virtual servers
include but are not limited to: - offsite search engines
Why does HostingImpact.com have this policy?
Server Speed and Fairness to others. A Shared Server is shared
and as such, there are many accounts per machine. In all fairness,
HostingImpact.com cannot allow one or two clients to use all of
the System resources on a shared machine and have all other clients
on the machine suffer because of it. Excessive usage by one or
more clients causes extreme slowness in all areas: FTP, SSH, MySQL,
Web Sites and more. If the CPU, disk I/O and/or memory usage gets
too far out of hand, all sites hosted on the machine will return
Errors and not be accessible in any way.
What happens if I violate this policy?
All accounts that are found to be using excessive amounts of
system resources may receive an e-mail warning from HostingImpact.com.
This warning will inform you that the site is using excessive
system resources. HostingImpact.com will provide options for reducing
the usage and/or upgrading your account. If Hosting Impact recognises
that the situation is severe, we may suspend the account or process
immediately to bring performance of the server back to an acceptable
level. 24 hours notice may be given if at all possible. If you
are in severe breach of this policy, your account may be cancelled
immediately if we believe you have viloated, intentionally or
unintentionally, this policy and your actions have had a severe
detrimental impact on our server(s)
*This Resource Abuse Policy and all other HostingImpact.com policies
are subject to change by HostingImpact.com without notice. Continued
usage of Hosting Impact's services after a change to this policy
is implemented and posted on the HostingImpact.com site constitutes
your acceptance of such change and or policy. We encourage you to
regularly check the HostingImpact.com site for any changes or additions.
9.0 Termination
9.1 The client may cancel the Web Hosting Services provided
by HostingImpact.com upon the conditions that requests for cancellation
are made in writing and sent to HostingImpact.com via postal
mail to PO Box 4137 Lake Haven 2263 or, via electronic mail
to support@hostingimpact.com. Cancellation of any services will
not take effect until such notice is received. A refund is only
available if HostingImpact.com receives the cancellation request
within 14 days of purchase date for the services you are wishing
to cancel. Setup and Administration fees are not refundable
at any time. Refunds given will be from the actual hosting fees
paid, less actual usage plus administration charges of 30% per
hosting account.
9.2 Within 2 business days of receipt of cancellation request, the
service will be deactivated. The service (including any files, hosting
space, databases or other related items) will be deleted from HostingImpact.com's
servers 7 days after account/service deactivation. It is the responsibility
of the client to ensure that all required data is backed up by the
client prior to deletion.
9.3 Refunds of any kind will only be granted if cancellation
occurs within the first 14 days of service provision. Setup
and Administration fees are non-refundable.
9.4 HostingImpact.com reserves the right to suspend Web Hosting
Services and any other services provided without notice for any
unpaid or partially paid balances. The Client is responsible for
any legal fees incurred during the collection of any unpaid amounts.
9.5 Spamming (the practice of sending unsolicited, unwelcome mass
mailings to people) is strictly prohibited. Any client found to
be Spamming will have their Web Hosting and any other services immediately
terminated and find themselves billed for any unpaid balances as
well as for any damages that occur as a result of the act of spamming.
There will be no refund of monies in the event that this clause,
8.5 is found to be acted upon.
10 .0 Satisfaction Guarantee
The client may terminate any hosting services solicited by them
from HostingImpact.com within the first Fourteen (14) days from
activation of the hosting account and receive a refund, less
administration fees of 50% per hosting account. A request for
termination of services must be received in writing or via email
as per outlined in Section 8.0, Termination. Setup fees and
domain name payments are not refundable.
11.0 Privacy Policy
Agreement with, and acceptance of, HostingImpact.com's privacy policy
is implied by your acceptance of these Terms & Conditions. Details
of the Privacy Policy can also be located at http://www.hostingimpact.com's
Web Site
12.0 Agreement
The client agrees that the abovementioned terms and conditions constitute
the full and complete understanding between HostingImpact.com and
the client of the obligations and responsibilities of both parties
to the other.
Read below for Hosting Impact's
Terms and Conditions for Web Site Design and Development.
Hosting Impact Web Site Design and Development
- Terms and Conditions
1. Hosting Impact agrees to provide and Client agrees to receive,
Web Site Design services provided by Hosting Impact, according
to the following Terms and Conditions:
a. All quotes supplied by Hosting Impact
for Web Site Design and Development are valid for 1 month only
unless stated otherwise on your quote. If the quote is not accepted
by email and returning to Hosting Impact with Total Fees Due
(see "Payment Terms" below) within 1 month of the
date of the quote then a new quote must be obtained.
b. It is your responsibility as the client
to maintain communications with Hosting Impact either
by phone, email or post. All updates, instructions must be provided
in writing via email.
2. Payment Terms
a. The client will be invoiced for One
Hundred Percent (100%) of the total agreed upon quote and Hosting
Impact requires this amount to be paid before work will commence
on the website.
b . Payments can be made by cheque, or direct bank deposit.
3. Website Design Cancellations/Refunds
a. . If cancellation occurs before design
phase is commenced and site is put into production , a cancellation
fee of $400 will apply. Once a site has commenced the design
phase and is placed into production, cancellation fee will
be 100% of project cost and no refunds will be available.
b. The client must advise Hosting Impact via electronic mail
support@hostingimpact.com and by Postal Mail, PO Box 4137
Lake Haven, NSW, 2263 of the request not to proceed with work.
Telephone calls requesting cancellation are not accepted,
unless followed up with the an email or postal delivered letter.
c. All website content must be provided
by you within 1 calendar month of invoice payment (project
commencement). If no data is supplied or feedback provided
witin 2 months we will commence the project skeleton and 100%
cancellation fee applies and no refunds will be available.
Data can be forwarded after this time and we will provide
2 design changes before finalisation.
d.No refunds if you change your mind.
our Standard 100% cancellation fee applies. Please refer to the above Paragraphs.
4. Website Content
a. Clients are required to ensure that the content of their
website meets all of the current Australian legislation regarding
publications. The client shall further indemnify Hosting Impact
in respect of any claims, costs and expenses that may arise
from any material included in their site by Hosting Impact
at the client's request.
b. Hosting Impact reserves the right not to include any material
supplied by the client if Hosting Impact deems it inappropriate
or offensive.
5. Permissions & Copyrights
a. The client will obtain all the necessary permissions and
authorities in respect of the use of all copy, graphics, registered
company logos, names and trademarks or any other material
supplied by the client and provided to Hosting Impact.
b. Supply of abovementioned material by the client shall be
regarded as a guarantee by the client to Hosting Impact that
all such permissions and authorities have been obtained.
c. No responsibility will be accepted by Hosting Impact for
damages to or losses incurred by the client from the use of
material for which the required permission or authority has
not been obtained.
d. All original graphics designed and supplied by Hosting
Impact, remain the property of Hosting Impact until the client's
account has been paid in full, at which time ownership and
copyright of said graphics will reside with the client.
e. Hosting Impact is not responsible
for any data/images/material on a website hosted by us. Any
claims or requests pertaining to a particular website must
be fowarded to the individual website owner.
5. Errors & Liabilities
a. Hosting Impact will use all due care to ensure sites worked
on by Hosting Impact are free of errors. Hosting Impact provides
you the client with full and final responsibility that you
are satisfied with the layout, design and information contained
within the website. Any minor changes requested by you will
incur no additional charges (see b below), however major changes
of layout, design and inclusions of any kind will incur our
standard Commercial fees and charges.
b. Hosting Impact will correct any errors or ommissions made
by staff of Hosting Impact, after being notified in writing,
by the client in the course of working on a client's site
within the first 14 days of the site going "live"
on the internet.
c. Hosting Impact does not accept any responsibility for losses
or
damage arising from errors or ommissions within any site or if
a site is not placed "live" on the Internet.
6. Design Phase - Including Website
and or Logo
a. Hosting Impact will provide a splash/ draft webpage (design
phase) to the client, based on information supplied by the
client within a timely manner. This splash page will be the
format of the clients website. Hosting Impact will make minor
changes only to the splash page before finalising the website.
HostingImpact will provide up to 3 drafts of the clients website,
based on the information provided by the client.
b. Client is to provide to HostingImpact.com the information
required in the following format only:
Images - Jpeg, psd, pdf,png, gif
Information - Word Document
c. All required information for the client's website is to
be delievered via email or supplied on a disk and posted to
us. HostingImpact.com does not permit client's to sit with
them or attend the designers workstations while the designer's
are working. In the event that the Client requires personal
one on one assistance, additional charges will apply.
d. In the event that the client requires HostingImpact.com
to type the information required for their website, additional
charges will apply. Our standard Commercial Charges of $120.00
per hour or part thereof will apply.
7. Website Maintenance
a. Any alterations,changes and or additions to the clients
website eg text, pages, photos, graphics, tables, etc, after
the site has gone "live" on the internet, will be
charged at an hourly rate with a minimum of one (1) hour being
charged or part thereof. (Please check current prices with
Hosting Impact or view our maintenance packages available)
b. Clients requiring maintenance to their site can either
choose a program that suits them, or to pay Hosting Impact
on an hourly basis.
c. Clients agree that they
will BACKUP AND SAVE THEIR COMPLETE WEBSITE PRIOR TO MAKING,
SAVING AND OR UPLOADING ANY CHANGES AND THAT THE CLIENT IS
TOTALLY RESPONSIBLE FOR THEIR OWN WEBSITE'S OPERATION.
Only attempt to change, add or alter your website if you
are competent with the use thereof. Hosting Impact does not
guarantee or imply that the guides and or information, provided
here are accurate or indeed up to date. For more detailed
information, please visit the 3rd party website concerned
or utilise their forums and or support servies, if avavailable.
Please note we do not utilise the programmes mentioned and
can only give basic support on them. Please refer to the individual
programmes websites for more information on using the programmes:
8. Alterations
a. Hosting Impact will not accept any responsibility for any
alterations performed by either the client or a third party
which cause errors in the site and or makes the client's website
inoperable or unable to be viewed via the internet. Such alterations
include, but are not limited to, additions, modifications
or deletions.
b. If Hosting Impact are required to correct any errors resulting
from such alterations made by people or parties other than
Hosting Impact, the client will be charged the current hourly
rate.
9. Other
a. Hosting Impact
gives no guarantee that through our web design process and
sending your website live or hosting your website, that your
website will be able to be found on any page within Google,
Yahoo, Bing or any Search Engine . Being found on the search
engines is not included in the cost of our web design unless
a Search Engine Optimisation Package was included and paid
for. Please refer to our TOCS for Search Engine Optimisation
Services Below:
A. Read Below
for Hosting Impact's Terms and conditions for Search Engine
Optimisation Services
1. Whilst Hosting Impact will try to
improve the position of your Web Site in the Search Engine
results in response to a search request, we do not warrant
that this effort will be successful
2. We cannot be held responsible for
any changes to the position of your Web Site in the Search
Engines results pursuant to the provision of search engine
optimisation services by us.
3. We cannot guarantee that search
engine advertising services will increase third party traffic
to your Web Site or that such traffic will increase business
sales or enquiries.
4.Once our search engine services are
placed into production for a website, cancellation fee will
be 100% of invoice cost and no refunds will be available.
All Search Engine Services are to be paid in advance.
5. Hosting Impact will not alter/amend/update
any 3rd party programme for a client including but not limited
to html /cms programmes and or database programmes. Where
Hosting Impact has not been involved in the design of the
site and / or does not host the website, all alterations to
3rd party programmes is to be administered by the client and
or clients web designer, and at the expense of Client and
is not included in the SEO Process/services.
B. Read below for Hosting Impact's Terms and
Conditions for Our Desktop Support Centre (DSC) Programme.
1. You place Our Desktop Support Centre (DSC) Icon and programme
onto your desktop at your own risk. Although Hosting Impact
has taken every reasonable care in producing this programme,
you agree, that when you create the shortcut onto your computer
and prior to, during or subsequently after the use of the
programme, that you totally absolve Hosting Impact, it's employees,
sub-contractors or any third party person that may be engaged
from time to time, in any data loss or computer malfunction.
You further agree that you are totally responsible for the
decision to place the icon and programme onto your computer
and to use the programme and as such you are totally responsible
for the subsequent effects, if any. Furthermore, any loss
of data, computer malfunction and or repairs and or repair
of subsequent equipment will be your responsibility and your
responsibility alone.
C Read below
for Hosting Impact's Terms and Conditions for Our Monthly
Updates/ Patches Packages.
1. Hosting Impact will in a timely manner update the websites
subscribing to the Monthly Update/Patches Packages to the
current stable update and packages as required. This may not
be every month however it could be 3 times a month.
2. As per our Terms and conditions above all programmes must
be kept up to date for the integrity for the server and your
website. This monthly subscription payment is for the Updates
and Security Patches for general programmes for its core programme
and modules only.
3.These subscptions packages do not include any redesign
or content updates or a new version installation / update.
Nor does this include regular backups which is your responsibility.
4. Failure to continue with subscription will result in the
maintenance being stopped and any further updates will need
to be paid for on an hourly rate.
5. These monthly subscription (or yearly subscriptions) are
no guarantee and or warrantly that your programme is secure
6. All updates/ patches required to a programme will be completed
either via the subscription methods or hourly rates. Please
note, that by electing to pay via the monthly agreement, does
not mean, that you can cease paying after 2 months and then
reinstate it after a two month layoff and expect the updates
from the previous months to also be updated. Once you commence
the monthly payment schedule, you agree to continue with this
payment structure, until you can perform the updates yourself.
Questions and Suggestions
Should You have any questions or suggestions, please contact
us via email support@hostingimpact.com.
Change to terms
We may change the terms and conditions
of this Agreement at any time. Details of our current terms
are available here. Any renewal of a Service will be in accordance
with the terms and conditions in place as at that time.
Entire agreement
These entire terms and conditions constitute
the entire agreement between us and you, and supersede all
prior agreements, understandings and representations whether
oral or written. No oral explanation or oral information given
by any party shall alter the interpretation of these terms
and conditions. Except as provided above, no variation may
be made to the contract unless it is in writing and signed
by authorised representatives of you and us.
Hosting Impact
"Creating Your Web Presence"
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