FAQ - Frequently Asked Questions

Please view our Frequently Asked Questions

General Hosting Questions

• What is hosting?
• Is my ISP my Hosting?
• Why can't I see my site?
• How can I see how many visitors my Site has had?

Domain Names

• Why Do I need a Domain Name?
• Which Domain Name is best for me?
• What do I need to register a Domain Name?
• Domain Name Renewal

Transferring Hosts

• How do I transfer my website to Hosting Impact?
• What is DNS?
• I've transferred my site, why can't I see it?
• How do I upload my site?

Emails

• How do I set up my emails?
• How do I check my emails when I am away from my computer?
• My mailbox is full?
• I'm not receiving any emails or send emails?

Website Information

• Why Html?
• How do I Upload my Website to the Internet?
• How do I edit or update my Website?
• What's FTP?
• How do I backup my Website?

Hosting Control Panel

• How do I log in to my Control Panel?
• What is CPanel?
• Where do I see who has been to my website?
• Website Statistics?

Other

• Terms and Conditions
• Privacy Policy

SEO Search Engine Optimisation

• What is SEO (Search Engine Optimisation)?
• Why can't I see my website in Google?
• My clients can't find my website now it is up?
• Do I need Search Engine Optimisation?